Mattress
Ratings >
Heavenly
Bed / Westin Mattress Reviews & Ratings → Based on Data From 63 Actual
Owners
Page
last updated April 26, 2010.
What You Need To Know
77% of owners in our research say that the mattress is comfortable.
The mattress is a Simmons Beautyrest with a feather pillowtop. Those owners who purchased the entire ensemble - sheets, pillows, blankets, etc. - tend to be more satisfied than those who bought just the mattress.
There are usually no returns or exchanges allowed for this mattress.
About Our Research
Heavenly Bed ownership data was collected from diverse, credible sources. For more information about our research methodology, click here.
Read more mattress reviews and ratings based on data from over 9,300 actual owners.
Westin Heavenly Bed Ratings
Sample size: At least 60 owners
Comfort
satisfaction |
77% |
|
Durability / longevity |
Fair |
|
Affordable |
Fair |
|
Value |
Fair |
|
Less
pain |
Fair |
|
Lightweight |
No |
|
Dust
mite resistant |
Poor |
|
Motion
isolation |
Good |
|
No
initial odor |
Fair-Good |
|
| No noise | Good | |
No
sleeping hot |
Good |
|
Need to turn / flip |
Occasionally-Often |
|
| Customer service | Fair | |
| More Information | ||
Price (queen) |
$1400-$3000 |
|
| BBB rating | A- (Simmons) | |
| Return policy | No returns/exchanges | |
| Warranty | 10-yr ltd |
Heavenly Bed Main Criticism / Complaints by Owners
- Premature sagging -- sagging of the mattress within three years that undermines comfort.
- Benefits received from the mattress do not seem to match the price, i.e., the value is questionable or poor.
- Fairly high price.
- About 5% of owners report allergies from the feather pillow top.
- The mattress is heavy and thick.