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Mattress Retailer Comparison
Page last updated June 25, 2010
The following comparison includes many of the largest mattress retailers in the U.S.
| Mattress Retailer (alphabetical) |
Better Business Bureau Rating |
Mattress Brands Sold | Return policy |
Locations |
| 1800mattress.com | C+ | Dormia King Koil Sealy Serta Simmons Stearns & Foster Tempurpedic |
90 days for exchange; no refunds; you pay redelivery shipping and handling | Nationwide -- online or phone sales only |
| Art Van Furniture | Accredited | King Koil |
45 days for exchange; no refunds; $119 fee plus delivery fee | Michigan |
| Ashley Furniture Home Store | Headquarters: A+ Individual stores may have own rating* |
Sealy Posturepedic Simmons Beautyrest Simmons Comforpedic Stearns & Foster Store brand (memory foam and latex) |
Determined by each store | Most states |
| Costco | Headquarters: A Individual stores may have own rating* |
Sealy Posturepedic Sleep Innovations Sleep Science Stearns & Foster |
90 days or more for exchange or refund | Most states |
| JCPenney | Headquarters: A+ Individual stores may have own rating* |
Sealy Posturepedic Serta Simmons Beautyrest Stearns & Foster |
90 days for exchange or refund; 7 days if bought online or by catalog | Most states |
| Macy's | Accredited | Aireloom Sealy Posturepedic Simmons (Beautyrest, Black, NXG) Serta Stearns & Foster Tempurpedic |
60 days for exchange; no refunds; you pay original delivery, $70 for redelivery, plus 10% handling fee | Most states |
| Mattress Discounters | Headquarters: A+ Individual stores may have own rating* |
Sealy Posturepedic Stearns & Foster Tempurpedic Europa |
60 days for exchange; no refunds; fees apply | MD, VA, AL, DC, DE |
| Mattress Firm | Headquarters: B+ Individual stores may have own rating* |
Sealy Posturepedic Simmons Beautyrest Stearns & Foster Tempurpedic |
90 days for exchange; no refunds; you pay redelivery fee and 10% handling fee | AL, AZ, CO, FL, GA, IL, IN, KS, KY, LA, MO, MS, NC, NM, NV, NY, OH, OK, SC, TN, TX, WI |
| Mattress Giant | Headquarters: B Individual stores may have own rating* |
Kingsdown Sealy (Posturepedic, Reflexion) Simmons Beautyrest Stearns & Foster Tempurpedic |
90 days for exchange; no refunds; $170 exchange fee includes redelivery | DE, FL, TX, GA, IL, NH, NJ, PA, |
| RC Willey | Headquarters: A- Individual stores may have own rating* |
Simmons Serta Aireloom Spring Air |
60 days for exchange; no refunds; 10% handling and redelivery fee | UT, NV, ID, CA |
| Sams | Individual stores have own rating* | Aerus American Sleep Collection Nature's Sleep Night Therapy Serta Sleep Visco waterbeds |
90 days or more for exchange or refund | Most states |
| Sears | Headquarters: A- Individual stores may have own rating* |
King Koil Laura Ashley Natura Sealy Sears-o-pedic Serta Simmons Beautyrest Stearns & Foster |
30 days for exchange or refund; 15% restocking fee | Most states |
| Sit 'n Sleep | Individual stores have own rating* | Aireloom Miralux Sealy (Posturepedic, Embody) Serta Simmons Beautyrest Stearns & Foster Tempurpedic |
60 days for exchange; no refunds; 20% fee | CA |
| Sleep Country | Individual stores have own rating* | Sealy Posturepedic Serta Simmons Beautyrest Stearns & Foster Tempurpedic |
100 days for exchange or refund | WA, OR |
| Sleep Experts | Individual stores have own rating* | Aireloom |
1 year for exchange; no refunds; fees apply | Dallas Texas Metroplex |
| Sleepy's | Headquarters: F Individual stores may have own rating* |
Dormia King Koil Laura Ashley Miralux Sealy Posturepedic Serta Perfect Sleeper Simmons Beautyrest Sleep To Live Stearns & Foster Tempurpedic |
21 days for exchange; no refunds; $150-$400 fee plus redelivery fee | Northeast and Mid-Atlantic |
| Sleep Train | Headquarters: A+ Individual stores may have own rating* |
Sealy Posturepedic Serta Vera Wang Simmons Beautyrest Stearns & Foster Tempurpedic |
100 days for exchange or refund | CA |
| Slumberland | Headquarters: A+ Individual stores may have own rating* |
Sealy Posturepedic Simmons Beautyrest Stearns & Foster Tempurpedic |
60 days for exchange or store credit; no refunds; redelivery fee | WI, MN, IA, ND, SD, NE, KS, MO, IL |
| US-mattress.com | Accredited | Bassett Sealy (Posturepedic, Trueform, Springfree, Embody) Serta (Perfect Day, Perfect Sleeper, Sertapedic, True response) Simmons (Beautyrest, Comforpedic, Nxg, Natural Care) Spring Air (Back Supporter, Four Seasons) Stearns & Foster Tempurpedic |
100 days for exchange; no refunds; $99 processing fee and redelivery fee | Nationwide -- online or phone sales. Michigan stores. |
| Wal-Mart / walmart.com | Headquarters: B Individual stores may have own rating* |
Otis (futon) Sealy Simmons Serta Spa Sensations Strobel (Supplepedic, Supplerest) |
90 days for exchange or refund. | Most states |
* To research a specific mattress store location, go to the Better Business Bureau and then type the retailer name and location to find its rating.