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Duxiana
(Dux Bed) Mattress Reviews & Ratings → Based on Data From 61 Actual Owners
Page last updated April 25, 2010.
What You Should Know
65% of the over 60 Duxiana bed owners in our research say that their mattress is comfortable. Owner data suggests that the bed is not significantly superior overall to less expensive brands.
About Our Duxiana Research
Duxiana Bed ownership data was collected from diverse, credible sources. For more information about our research methodology, click here.
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Dux Bed Mattress Ratings
Sample size: At least 60 owners of various Duxiana models.
65% |
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Fair |
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Poor |
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Poor-Fair |
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Fair |
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No |
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Poor-Fair |
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Good |
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Good |
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| No noise | Fair-Good | |
Good |
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Occasionally-Often |
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| Customer service | Poor-Fair | |
| More Information | ||
Price (queen) |
$5000-$9500 |
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| BBB rating | NR | |
| Return policy | 10 days | |
| Warranty | 20-yr ltd, 5 yrs non-prorated |
Duxiana Main Criticism / Complaints by Owners
- Premature sagging / collapse of the springs
- Discomfort and or pain that results from the sagging.
- Benefits received from the mattress do not seem to match the price, i.e., the value is questionable or poor.
- Warranty generally provides little protection, especially given the price of the mattress.
- Customer service, especially after is the sale, is lacking especially given the price of the bed.
- Dux Bed requires considerable and pricey maintenance, such as the replacing of the top pads every few years.
Duxiana Main Praise by Owners
- The appearance of the bed is upscale and attractive.
- The "feel" of the Dux Bed can be adjusted.
- The quality, or at least perceived quality, is superior to most other mattress brands.