Mattress Ratings >> Innerspring Mattress Ratings
Serta Innerspring Mattress Reviews & Ratings → Based on Data From Over 425 Actual Owners
Page last updated Jan 14, 2010
What You Need To Know
Serta scores about average for innerspring mattresses with a comfort rating of 63%.
Like virtually all innerspring beds included in our research, Serta's long-term comfort rating and durability tend to be substantially lower than those of memory foam, air, water, and latex mattresses.
Owner data overall suggests that paying for a higher priced Serta model (such as Vera Wang or Perfect Day) does not tend to result in noticeably increased satisfaction. However, personal preference may require that a more expensive model be bought.
Serta is generally considered a value brand and is usually priced similarly to Sealy and somewhat less than Simmons. (See innerspring mattress prices and specifications).
See how Serta compares based on actual owner data in our detailed mattress comparison .
More info based on actual owner data
Innerspring mattress reviews
Advantages and disadvantages of innerspring mattresses
Mattress warranties: what you should know
The truth about pillow top mattresses
Mattresses and sex comparison
Adjustable bed base reviews
Mattresses and back pain research
Serta retailer comparison
About Our Research
The data comes from over 420 Serta innerspring mattress owner experiences that were collected from diverse sources. For more information about our research methodology and why it is highly credible, click here.
Read more mattress reviews and ratings based on data from over 9,000 actual owners. You can also search our research findings.
Ratings on Serta Innerspring Mattress
Sample size: 425 owners of Serta brand models, including Perfect Sleeper, Perfect Day, Vera Wang, Sertapedic, Grandis, Fairmont, Kendell, Carswell, Summerlyn and more.
63% |
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Poor-Fair |
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Good |
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Fair |
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No |
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Fair |
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Poor |
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Poor-Fair |
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Fair-Good |
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Fair |
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Good |
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Good |
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Fair |
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| Customer service | Fair |
Serta Problems / Complaints
| Uncomfortable | 139 owners |
| Premature sagging | 100+ owners |
| Causes pain | 24 owners |
| Too soft | 14 owners |
| Can't flip | 7 owners |
| Too firm | 5 owners |
Glossary
Uncomfortable
All Serta innerspring models, including those with or without a pillow top, memory foam or latex, tend to have a similar number of complaints regarding lack of comfort.
Premature sagging
Premature sagging is sagging / development of body impressions which occurs within three years and undermines comfort. Firmer models, that is, Sertas without a pillow top, memory foam or latex generally have fewer sagging complaints. But all models, even firm ones, can develop premature sagging.
Causes pain
Pain (often back, hip and shoulder pain) for Serta owners generally is caused by too much softness, too much firmness or sagging.
Too soft
This is a problem mainly for pillow top models, including those with memory foam and / or latex.
Can't flip
This means the mattress cannot be turned over to avoid wear because the top / padding is on only one side.
This is a complaint for several and perhaps all models.
Too firm
Most complaints on this issue are for eurotop (firmer than pillow top) models without memory foam.
Serta Positives / Praises
| Comfortable | 238 owners |
| Less pain | 29 owners |
| Value | 17 owners |
Glossary
Comfortable
Firmer Sertas, including eurotop or firm models, tend to rate a little better than softer, pillow top models.
Less pain
Less pain mainly refers to reduced pain from pressure points. Models that have latex either in pillow top or non-pillow top form perform somewhat better on this issue than models without. However, for relief of back pain, Serta owner data indicates that firm models tend to do better than softer ones.
Value
Sertas, especially those that are low priced, are sometimes regarded as being a good value.